Office Administrator

Job Details

Organization Tides Canada
Location Vancouver, BC
Website www.tidescanda.org

Tides Canada’s mission is to provide uncommon solutions for the common good by leading and supporting actions that foster a healthy environment and just Canadian society.

Tides Canada is comprised of two associated philanthropic organizations – Tides Canada Foundation and Tides Canada Initiatives Society. Tides Canada
Foundation, established in 2000, is a national public foundation focused on environmental and social justice issues. The Foundation supports a range of sector participants, including large international and national institutions, NGOs, operating charities, private family foundations, corporate donors, individual philanthropists
and social entrepreneurs. Tides Canada Initiatives Society is a growing operating charity that houses and supports over 40 social and environmental projects across the country.

Tides Canada has a permanent, full time opening at their Vancouver/Gastown office for an energetic, enthusiastic and professional Office Administrator. Tides has experienced significant growth across Canada over the past few months and the successful candidate will be a key member of our administrative team.

Primary Duties and Responsibilities

Reporting to the CFO, the Office Administrator looks after reception and office administration. Duties will include:

  • Manage the reception area by answering phones, greeting visitors and responding to general inquiries in a friendly and professional manner
  • Handle incoming and outgoing mail, couriers and incoming faxes
  • Coordinate internal/external bookings of 3 meeting rooms, including the orientations and billing for one room
  • Responsible for the aesthetics and efficient operation of the office and kitchen, including ordering of supplies, liaising with property managers re office/building related issues and maintaining general tidiness in the kitchen and office
  • Maintain office equipment (fax, printers, telephones) and manage related service invoices and contracts
  • Administer petty cash
  • Maintain staff contact list, directory and general voicemail for Vancouver and Toronto offices
  • Coordinate recycling and shredding programs
  • Manage the internal office telephone systems, including managing the directory and general voicemail for Vancouver and Toronto offices, ordering and configuring new phones, polycoms and headsets, reviewing bills and resolving discrepancies, managing the conference lines in-house and for projects, troubleshooting problems that may arise
  • Provide administrative and scheduling support to the CFO
  • Manage the Web-Ex account
  • Manage Blackberries including ordering and configuring hardware, providing support to users, reviewing billing and resolving discrepancies
  • Coordinating facilities and premises issues including ordering of office furniture and related items, office moves, storage, etc
  • Advertise, show and rent out 4th floor rental space and attend to requests and concerns of 4th floor subtenants
  • Track and renew subscriptions and memberships
Job Requirements
  • Approximately two years experience in reception or administrative coordination or equivalent combination of related education, training, and experience
  • Diploma or post-secondary coursework in administration would be beneficial
  • Demonstrated accuracy and attention to detail
  • Ability to communicate with professionalism and discretion
  • Demonstrated flexibility and initiative in uncovering innovative ways to serve staff and clients’ needs
  • Excellent customer service skills with the ability to communicate with internal/external clients from a variety of backgrounds
  • Strong computer skills with advanced proficiency in Microsoft Office applications
  • Strong listening, oral and written communications skills
  • Strong organizational skills and ability to manage competing priorities in a fast-paced environment
  • Excellent time-management skills and the ability to work independently
  • Strong interpersonal skills and demonstrated maturity and ability to work within a team environment
  • Basic understanding of not-for-profit environment and the charitable sector an asset
  • Alignment with the goals and values of Tides Canada an asset
Salary Range: Salary is commensurate with qualifications and experience. Our benefits include 3 weeks
vacation and 10 personal days in the first year, a good benefits plan, working in the recently renovated heritage
and LEED Certified Tides Renewal Centre in Gastown and the sense of accomplishment that comes from helping
create a more just and sustainable world.
How to Apply:

Together with your resume, please forward a cover letter which includes:

1) Your responses to the following questions:

  • How did you hear about this position?
  • What interests you most about this position?
  • Based on our requirements, why are you a strong candidate?

2) Briefly tell us about your current/most recent job. Why are you looking for a change?
3) Your minimum and maximum salary expectations


Please send your resume and cover letter with your responses to the above questions to
careers@tidescanada.org. For more information about Tides Canada, please visit www.tidescanada.org.


Tides Canada appreciates all those expressing interest in the position, however, only those applicants invited for an interview will be contacted.

Applications will be accepted until the position is filled.