IAVA is seeking an entrepreneurial, creative and organized Community Manager for CommunityofVeterans.org, the first social network exclusively for Iraq and Afghanistan veterans. Candidates must have a demonstrated interest in new media, technology, online organizing, and bridging the online-offline divide. They must also have demonstrated strong start-to-finish project management skills, excellent writing chops, and a history of meeting deadlines in a fast paced, solution-oriented environment.

Responsibilities
General:

- Ensure consistent and maximum growth of COV
- Muster the resources of all IAVA departments to turn COV into a vibrant, self-sustaining community
- Serve as the primary go-to for all things related to the website, and ensure that COV is an integral part of the entire organization
- Drive the strategy and planning for the future of COV 

Website Administration and Technical Oversight:

- Resolve technical issues that arise within the community, or on the public site
- Continually investigate, propose and pursue technical upgrades
- Manage outside vendors, as needed, to assist with maintenance and upgrades

Community Management:

- Work with the Membership Department to make the community an integral part of the IAVA Membership experience
- Create and implement guidelines and best practices for the community
- Create and execute membership incentive programs utilizing special offers, veteran-only discounts, and other 'gives'
- Create and implement a hi-touch community management program, including personal communications with community members, regular policing, and responding to member inquiries
- Work with other departments to craft compelling programming inside the community (e.g. NCAA bracket, registration drives, house parties, polls, etc.)

Content Production:

- Ensure the timeliness and relevance of all content
- Produce content (writing and basic graphic design)
- Manage outside vendors, as needed, to assist with graphic design, strategy or content production

Qualifications

- A demonstrated interest in new media and internet technologies
- Excellent verbal and written communications skills
- Ability to work under tight deadlines
- A strong sense for strategic messaging
- Strong project management and organization skills
- The ability to be an evangelist for a really good idea
- A demonstrated interest in social causes
- The ability to thrive in ambiguity
- Familiarity with HTML, CSS and Adobe Photoshop
- Online or offline community organizing experience

How to Apply
Please send a resume and cover letter to hiring@iava.org, with "COV Manager" in the subject line. Include a cover letter that concisely explains how your past experiences will make you the right person to take on this role. Applications without a cover letter will not be considered. No phone calls, please.

IAVA is an equal opportunity employer. VETERANS OF THE IRAQ AND AFGHANISTAN CONFLICTS ARE HIGHLY ENCOURAGED TO APPLY.

Start Date: Immediate

Application deadline: Rolling

Salary and Benefits: Competitive salary, commensurate with experience. IAVA provides a range of benefit packages and three weeks paid vacation per year.